Trophy Engraving Retailers

Your website is a ‘Sales Tool’ for your store that never sleeps.
So is your website serving your customers to the best of it’s ability?

Perhaps you know how you want your website to operate but you just don’t have the time or staff to make it happen?

Do you want a fully operational E-commerce web-store or simply the option for customer’s to make their selection on your website for you to reply with a quote?

Either way we have the skills and experience to customise your website with the functionality you require and invite you to read on for how your business can benefit from our services.

Just before you do it's always great to know you are not alone. Here are what other's have said after experiencing our services...

It was a great day when I finally found a company that could deliver what they promised.
Annemarie and Team Success listened and understood my ideas and concepts and transferred this onto a contemporary and professional web site.

This is why I have no hesitation recommending Annmarie and Team Success to other companies who require that extra personal touch and ongoing web support

Michael Dove

Dove Industry - Intelligent Blind Solutions

The website that you have created is fabulous and it is exactly what we are hoping to achieve.
I really can’t thank you enough for all your help and advice over the last 6 months. I am so pleased we met you at the TroPro Trade show in Brisbane! You have helped us get our business on the track that we want to head down and I am so excited and motivated to see what goals we hit together next year.

Kylie Cawse

Canberra Trophy Centre

There were so many things that I didn’t understand to help my store reach customers and to make sure they could navigate around my store easily.
Now with Team Success my site has improved and I am finally seeing an increase in customers buying from my online store.

Robyn Agnoletto

Folly & Jane - swim-wear/active wear

Prior to appointing Team Success to help with my website I felt overwhelmed. It was great to have a online store but I didn’t have the time to invest in trying to fix things when I had problems.

Robyn Agnoletto

Folly & Jane - swim-wear/active wear

You’re bloody awesome, thank you!

Kane Cawse

CrossFit Queanbeyan

…your work for us has been nothing short of amazing!!

T. Batchelor

Batchs Engraving

I am so thrilled and excited with the new website. You are truly wonderful and have made this job so much easier for me. I can’t thank you enough Annemarie.

Kylie Cawse

Canberra Trophy Centre

While our clients represent a broad range of industries and we enjoy the diversity each one provides, our core services began with the online tools required for trophy and engraving retailers to promote their services on a website that functions to their specific requirements.

With this in mind some of the points listed below are specific to this industry. Of course, our services can be tailored to meet your own requirements
and we welcome the opportunity to discuss how we can best serve your needs.

Here's a list of benefits you can expect to receive...

We pre-load your website with the product ranges of your choosing from your current season supplier catalogues. Simply go through the catalogues and make a list on the spreadsheet we provide and we'll upload the content for you.

Individual products are displayed on your website with size variations on the same page so you can display a greater variety of styles.

Customer’s can add their engraving details and upload their artwork files on your website and once submitted the order is emailed directly to your store.

There's a detailed list of categories for visitors to easily navigate through your website and a search box to easily find what they are looking for.

Your customers can filter your range by price or popularity to guide their choices.

With industry experience we're able to efficiently produce a website with all the functionality you require at an affordable rate so you can incorporate this technology in to your website no matter how small your business may be.

Our objective is to grow your online presence so customers find it easier and faster to process their orders with you. Whether it's improving your product range, offering easier ways to submit engraving and artwork details online or processing sales through an eCommerce store we can tailor the website for your needs.

Team Success provides ongoing support by uploading next season's trophy ranges to your website when they are released. We can also update your custom content and provide templates for your email marketing communications to really grow your business

Remaining as a subscribed client entitles you to new content uploads with each seasons catalogue releases.

As our name suggest we are about becoming a team to focus on your success. A full list of the services we can provide you is available with a no obligation free assessment and quote of your business.

Do you have some questions?
Here are a few that we are frequently asked...

Can I keep my website and get the extras added from the demo-site?

This is not a straight forward answer as there are many factors to consider. The functionality available on the demo-site is run on a WordPress platform. While your existing website may also be running on WordPress we would need to check for program compatibility.

This is assessed when you request a quote from Team Success.

Keeping this program cost effective has been our objective from the beginning. You'll only want to remain a client if you are getting a return on your investment.

What if I don't want prices displayed on my website products? Do I have a choice?

Displaying prices for your products online is entirely up to you. You may choose to have pricing displayed so visitors can pay for their order at the checkout through your secure PayPal payment portal.

Alternatively, you can hide the pricing on the product page and instead encourage your visitors to add products to their shopping cart for you to quote.

The choice is yours and we discuss your preference when we are working through the functionality of your website.

If you would like to display pricing here are some of the options that are available:

Have the one all inclusive price per unit on each product page
Charge an additional amount for each product add-on such as custom centres, engraving in a 2nd position etc.
Discount rates displayed for quantity orders

Choose the visibility of your pricing:

prices will be displayed for all visitors to see
prices will be hidden until a visitor logs in to their online account
no prices are displayed and visitors can add your products to a list that's emailed to you for quoting.

How long does it take from signing on to going live with the website?

As the new website incorporates content from your existing website and the files from your suppliers catalogue range are ready to be imported straight away we estimate between 3-5 weeks to have your new website live.

At the onset we determine your expectations for what is required on the website before it goes live. We have some questions that will guide this process and after this assessment we are able to provide you with indication of when you can expect the website to be ready before we even begin.

We also provide you with a web address for you to follow the progress of your new website. You can provide us with feedback and edit content if you wish as part of the design process.

What am I paying and when are payments due?

Team Success provides tailored services based upon the goals and objectives that’s communicated by you at the onset. Each service whether it be for web design, content management and/or online marketing services it will be clearly outlined in a quote that details the scope of the work and the price.

As we use third party products such as base templates, themes and plugins to create the functionality of your website we are required to purchase licenses. This technology is not owned by Team Success or you. It is installed on a licence which may be renewable so on acceptance of your quote.

Team Success offers a range of payment options including monthly installments, part or full payment and we discuss your preference at the time of quoting.

In addition to services outlined by Team Success you may wish to incorporate additional email marketing and online ad campaigns that incur associated costs. Costs from third party providers will be paid on your behalf and in accordance with what you've been quoted. You'll be invoiced separately by Team Success at the time the service fee is incurred.

Do you have a price gauge on getting my website with the functionality of the demo-site?

There are many variables to consider so for this reason we like to discuss your individual requirements and then tailor a quote to your needs. We have a range of questions for you and the answers you submit on our questionnaire will determine the actual services your business requires and will be quoted accordingly.

A considerable amount of time goes in to compiling your supplier's catalogue information for the products that are featured on your website. This work forms the bulk of our services to you however, we also provide you with loads of additional benefits to ensure your business succeeds online. Here's a list of what you can expect from us with each of the tasks being performed on a monthly basis:

New products imported to your website on release of new season catalogues by your Australian suppliers.
Uploading of new season catalogues from Australian suppliers when they are released.
An email marketing template for you to communicate with your subscriber list. As well as promotional ideas for you to include on a newsletter/sales promotion.
Upgrading the operating system, plugins and modules of your website including any repair work that may lead to errors for users.
Integration of free plugin technology to achieve better performance and animation and to ensure your website continues to evolve.
Hosting of your website on high quality servers all in Australia and with 99.9% up-time (you can choose to leave your email accounts with your existing service provider).
Video tutorial instructions for navigating through the tools on your website with how to use and edit them.
Hosting support for all your account needs related to your domain.
*Our monthly service program is to ensure your site continues to evolve and function as expected and can not be eliminated to reduce your monthly installment rate. Monthly plans commence from the date your site goes live and extend over a 12 month period. At the end of 12 months you can choose to remain a client of Team Success and continue to receive the benefits with automatic new product releases when they become available. Alternatively, you can choose to end our agreement whereby you will continue to have full access rights to your website with existing functionality.

As mentioned previously we are about providing a cost effective service for your business so you remain an ongoing client. For this reason we welcome your inquiry.

Can I contact you for assistance if there is an issue with my website?

Yes you deal directly with Annemarie and her team on an ongoing basis. Available times Monday to Friday from 9am-6pm Australian EST via phone or email.

Team Success continues to work with you after your website goes live so you will always have back-up support. Questions can be answered in-house as your work is not out-sourced overseas.

Do you outsource the design or content management services to off-shore providers?

No, all work compiled for your website and associated marketing services are provided by Annemarie and staff operating under her supervision. Company name: Teamball Pty Ltd ABN: 59 054 076 872.

By supporting Team Success you are supporting an Australian small business enterprise.

What happens if I need to change prices on products displayed on my website?

You have access to the administration area of your website so you are free to make any product changes at any time. What's more we do provide you with video tutorials for instructions on how to do this.

Alternatively, we can make the changes for you. If you know there is going to be a global price rise then we can make bulk adjustments to your online pricing and plan to do this twice a year with the release of the new season catalogues. We are not always able to make changes on the same day as your request but as part of your monthly subscription we do allocate up to 7 hours per month to perform updates on your website so email requests will be scheduled for completion and you will be notified when they occur.

If an error occurs for users of your website then Team Success are committed to act on this immediately to rectify the situation.

With our technology and your guidance we tailor the website design to reflect your stores individuality.

The content belongs to you we simply provide you with the framework for your website to function as intended.
We are here to support you so you can focus on servicing your customers with quality products and timely delivery. Our business can only endure if you achieve success as a result of the support we provide you.
Our dealings are confidential and you control the content of your website. You choose what you publish to the public and at what price.
The only content we provide you with is your Australian trophy suppliers current product range. All additional content is provided by you and your existing website.
You have accessibility to the administration area of your website and you own the content giving you the ability to change and add content when you desire.

We invite you to browse the demo-site below and test it's functionality for yourself.

Please note that you can add items to the shopping cart and submit the order. This is purely a demo-site so emails will come through to me as test cases and will not be processed further.

Click here if you would like to open the demo website pictured below in a new window. Navigate around it and test the functions for yourself.

To help eliminate any concerns you may have about working with Team Success we provide you with an extensive brief that we compile from the answers you provide us with on your questionnaire. This is a free quoting process to assess your current service requirements and to list suggestions for improvement. You are under no obligation to proceed any further then this stage if you are not entirely comfortable with our commitment to ensuring your business succeeds online.

We also highly recommend speaking to real clients of Team Success for their feedback and we are happy to provide you with a list of contacts so you can ask them questions about our work ethic yourself. You can also click here to view their comments online.

Most importantly, we believe in delivering a service that far exceeds your expectations so to begin with we ask you to fill out a questionnaire. This clarifies the outcomes you’re expecting and directs our work going forward to ensure we’ve got some defined bench marks to achieve.

Of course I welcome speaking to you on the phone or via email if you prefer this. Either way don’t wonder what could’ve been take a step to make a positive change in your business today and contact us.

After being involved in the trophy and engraving industry for 21 years I get what it takes to successfully promote your product range online and I have the experience to do it.

Click here to find out about me,