Yes, your customers can browse your website on any device they wish as your website will adjust the display automatically.

Displaying prices for your products online is entirely up to you. You may choose to have pricing displayed so visitors can pay for their order at the checkout through your secure PayPal payment portal.

Alternatively, you can hide the pricing on the product page and instead encourage your visitors to add products to their shopping cart for you to quote.

The choice is yours and we discuss your preference when we are working through the functionality of your website.

If you would like to display pricing here are some of the options that are available:

1. Have the one all inclusive price per unit on each product page
2. Charge an additional amount for each product add-on such as custom centres, engraving in a 2nd position etc.
3. Discount rates displayed for quantity orders

Choose the visibility of your pricing:

• prices will be displayed for all visitors to see
• prices will be hidden until a visitor logs in to their online account
• no prices are displayed and visitors can add your products to a list that’s emailed to you for quoting.

As the new website incorporates content from your existing website and the files from your suppliers catalogue range are ready to be imported straight away we estimate between 3-5 weeks to have your new website live.

At the onset we determine your expectations for what is required on the website before it goes live. We have some questions that will guide this process and after this assessment we are able to provide you with indication of when you can expect the website to be ready before we even begin.

We also provide you with  a web address for you to follow the progress of your new website. You can provide us with feedback and edit content if you wish as part of the design process.

Team Success provides tailored services based upon the goals and objectives that’s communicated by you at the onset. Each service whether it be for web design, content management and/or online marketing services will be clearly outlined in a quote that details the scope of the work and the price.

As we use third party products such as base templates, themes and plugins to create the functionality of your website we are required to purchase licenses.  This technology is not owned by Team Success or you. It is installed on a licence which may be renewable so on acceptance of your quote.

Team Success offers a range of payment options including monthly installments, part or full payment and we discuss your preference at the time of quoting.

In addition to services outlined by Team Success you may wish to incorporate additional email marketing and online ad campaigns that incur associated costs. Costs from third party providers will be paid on your behalf and in accordance with what you’ve been quoted. You’ll be invoiced separately by Team Success at the time the service fee is incurred.

There are many variables to consider so for this reason we like to discuss your individual requirements and then tailor a quote to your needs. We have a range of questions for you and the answers you submit on our questionnaire will determine the actual services your business requires and we will provide you with an itemized quote.

Please use this price gauge as a guide only and keep in mind that we offer a range of monthly payment plans to suite your individual circumstances:

From $3600+GST you will receive a website with all the pages and functionality displayed on the demo-site. (Optional extras include: 1. software automation for calculating freight charges based on a customer’s shopping cart. 2. Bulk quantity discounts displayed as a table on each product page – additional software licensing is also required for this functionality.)

Updating and communicating with your database is crucial for maintaining and growing your business sales. So with this in mind we have set your website up to collate your customers contact information so you can communicate with them on a regular basis. Also integrated with your website is Mail Chimp’s email marketing software. An email template is set-up by us and we provide you with online training for promoting special offers, newsletters and updates through email marketing.

As you know the product choices provided to you by your suppliers creates a large inventory range for you to promote through your store. Consequently, we spend a considerable amount of time compiling the data from your supplier’s catalogue range for products to feature on your website.
Then new catalogues are released for the upcoming winter and summer ranges and the process begins all over again. This additional uploading of new season product content forms the bulk of our ongoing services to you and is included in your monthly ongoing investment of $225 +GST/month. Also included are loads of additional benefits to ensure your business succeeds online. Here’s a list of what you can expect from us with each of these tasks being performed on a monthly basis:

1. New products imported to your website on release of new season catalogues by your Australian suppliers.
2. Uploading of new season catalogues from Australian suppliers when they are released.
3. An email marketing template for you to communicate with your subscriber list. As well as promotional ideas for you to include on a newsletter/sales promotion.
4. Upgrading the operating system, plugins and modules of your website including any repair work that may lead to errors for users.
5. Integration of free plugin technology to achieve better performance and animation and to ensure your website continues to evolve.
6. Hosting of your website on high quality servers all in Australia and with 99.9% up-time (you can choose to leave your email accounts with your existing service provider).
7. Video tutorial instructions for navigating through the tools on your website with how to use and edit them.
8. Hosting support for all your account needs related to your domain.
9. *Our monthly service program is to ensure your site continues to evolve and function as expected. This is an essential component to the success of your website and cannot be eliminated to reduce your monthly installment rate. Monthly plans commence from the date your site goes live and extend over a 12 month period.  At the end of 12 months you can choose to remain a client of Team Success and continue to receive the benefits listed above as well as automatic updates for new product releases when they become available.
   Of course you can choose to end our agreement and you will continue to have full access rights to your website with the existing functionality.

As mentioned previously we are about providing a cost effective service for your business so you remain an ongoing client. For this reason we welcome your inquiry.

Yes you deal directly with Annemarie and her team on an ongoing basis. Available times Monday to Friday from 9am-6pm Australian EST via phone or email.

Team Success continues to work with you after your website goes live so you will always have back-up support. Questions can be answered in-house as your work is not out-sourced overseas.

No, all work compiled for your website and associated marketing services are provided by Annemarie and staff operating under her supervision. Company name: Teamball Pty Ltd ABN: 59 054 076 872.

By supporting Team Success you are supporting an Australian small business enterprise.

You have access to the administration area of your website so you are free to make any product changes at any time. What’s more we do provide you with video tutorials for instructions on how to do this.

Alternatively, we can make the changes for you. If you know there is going to be a global price rise then we can make bulk adjustments to your online pricing and plan to do this twice a year with the release of the new season catalogues. We are not always able to make changes on the same day as your request but as part of your monthly subscription we do allocate additional time per month to perform updates on your website so email requests will be scheduled for completion and you will be notified when they occur.

If an error occurs for users of your website then Team Success are committed to act on this immediately to rectify the situation.

We understand you’re busy and finding the time to update your website is challenging so we provide this service for you. Much like you browse your supplier catalogues to decide what to display on your showroom shelves we ask you to do the same for your website. You provide us with a list and we edit the images and the product descriptions and upload the content to your website.

Displaying product prices allows your customers to make payment for their order at the checkout. However, you may decide not to display pricing on your website and provide a quote instead to ensure you’ve made allowances for quantity discounts and product variations such as custom centres and additional engraving. In this instance the website performs the same way by adding selected products to a shopping cart and instead of requesting payment at the checkout the list is emailed to your store for quoting.

Only the functionality and the software used to operate the website remains the same with each client. The appearance of the website is uniquely yours.

Any of the layouts or content on your existing website can be carried over to your new website so you don’t lose anything you want to keep.

You can decide to display a discount pricing table on each product page or apply a %  discount to the total value of the shopping cart. This functionality is not provided within our standard package and will be quoted on request.

You need to decide from the following options how you will manage freight charges for orders processed through your website:

1. Provide a flat rate fee (this can be set for all locations or vary on the customers location)
2. Provide free delivery on orders when the shopping cart reaches a certain dollar value
3. Calculate shipping costs by product quantity and dimensions including weight and determined by your customers location. (This functionality requires an additional software plugin that is linked to your Australian freight forwarder such as Australia Post, Couriers Please, TNT, Star Track etc. Please request a quote if you would prefer this option on your website.)
4. Provide a Free Pick Up In-Store option
5. Inform customers freight will be calculated and added to the order value on receipt of their online order. They will be notified via email of additional charges for them to accept and proceed with their order or decline and cancel their order.

Evolving technology results in software becoming outdated which can cause interruptions to your users viewing. To ensure your site displays as intended we perform monthly maintenance and updates on the operating software in use on your site.

So it is recognised by users as providing a safe site for sharing personal information.

While we allocate time on a monthly basis to edit and update the content on your website you too are able to access the administration area of your site to make alterations. We’ll also provide you with video tutorials on how to do this.

Team Success only hosts your website. The website belongs to you so all visitor interaction is automatically directed back to your store.

This is not a straight forward answer as there are many factors to consider. The functionality available on the demo-site is run on a WordPress platform. While your existing website may also be running on WordPress we would need to check for program compatibility.

This is assessed when you request a quote from Team Success.

Keeping this program cost effective has been our objective from the beginning. You’ll only want to remain a client if you are getting a return on your investment.

You select trophies from each of your suppliers catalogues to feature on your website and we upload the content for you. You can add new content monthly or at the start of the season when the new catalogues are released.

Make it easy for your customers to shop with you by browsing through your catalogues direct from your website.  As a client we automatically update your page with the latest catalogues from your preferred suppliers at the beginning of every season.
Click here to view the catalogue page and then click on a catalogue thumbnail to see how they display.

To showcase a greater range of awards on your site the size variations for each award are listed in a dropdown box on the product details page. Click here to see an example.

Product codes or SKU’s can be hidden from view on your website so visitors are not able to compare your prices with those of your competitors. When their shopping cart list is submitted to you via email your copy will display the codes for you to reference with your suppliers.

On the product details page customers can add their engraving details and upload their artwork files. They can enter their desired quantity and submit this information to you via the shopping cart check out page. Your store receives an email order/quote request direct from your website with all the engraving details attached. Most importantly all engraving details are clearly typed for your engraver.

You decide if you want to offer a flat rate per order, charge freight by the product weight and size or simply calculate the freight amount once the order is received. The choice is yours and we set up the system to reflect your intention.